Ybets Casino Privacy Policy

At Ybets Casino, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you access and use our platform at ybets.net. By registering an account or continuing to use our services, you acknowledge that you have read and understood this policy. We encourage you to review this document carefully and contact us at support@ybets.net if you have any questions.

1. Who We Are

We are Sigg Marketing Limited, registration number 238992, registered at 306 Victoria House, Victoria, Mahé, Seychelles. Our platform, Ybets Casino, operates under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros. As the data controller, we are responsible for all personal information collected through our website, mobile browser, and our dedicated Ybets app available for both iOS and Android devices.

2. Information We Collect

When you interact with our platform — whether you complete the Ybets casino login, claim an Ybets bonus, or make a deposit — we may collect the following categories of personal data:

• Registration details: email address and username (note that full name, date of birth, and home address are not required at registration)
• Financial data: payment method details including Mastercard, Visa, MoonPay, Apple Pay, Google Pay, and cryptocurrency wallets (BTC, ETH, LTC, USDT)
• Transaction history: deposits, withdrawals, and wagering activity
• Device and technical data: IP address, browser type, operating system, and device identifiers
• Communications: messages sent to our support team via live chat, email, or Telegram
• Gameplay data: betting history, game preferences, bonus usage including any Ybets promo code or Ybets casino promo code you apply
• Verification documents: identity and address documents submitted during KYC or AML review procedures

3. How We Use Your Information

At Ybets Casino, we process your personal data for specific, lawful purposes. We do not use your information beyond what is necessary to deliver and improve our services.

3.1 Service Delivery

We use your data to operate your account, process deposits and withdrawals, deliver bonuses such as the Ybets no deposit bonus or Ybets free spins where applicable, and ensure the smooth functioning of every feature on our platform — from the Ybets login app to our jackpot products.

3.2 Legal and Compliance Obligations

We are required to verify your identity, monitor transactions, and report suspicious activity in line with applicable anti-money laundering (AML) and know-your-customer (KYC) regulations. As stated in our Terms, gameplay, betting activity, transactions and winnings may be submitted to game providers, sportsbook providers, and internal or external compliance departments. Withdrawals may be suspended without notice during any such review, and the outcome of any provider check or financial review shall be final and binding.

3.3 Security and Fraud Prevention

We actively monitor account activity to prevent fraud, unauthorised access, and violations of our Terms of Service. This includes detecting the use of VPN, proxy, or similar services intended to circumvent geo-restrictions — any such attempt constitutes a breach of our Terms and may result in account suspension.

3.4 Marketing Communications

Where you have provided consent, we may send you promotional communications about our Ybets casino bonus offers, including updates on the Ybets promo code no deposit offers, Engine of Fortune spins, cashback promotions, and tournament events. You may withdraw your consent at any time by contacting our support team.

4. Sharing Your Data

We at Ybets Casino do not sell your personal data to third parties. However, we may share your information in the following circumstances:

• Game and software providers: Data is shared with our licensed game providers — including BGaming, Evolution, Pragmatic Play, NetEnt, and others — as necessary to deliver gameplay and enforce wagering rules
• Payment processors: Financial data is passed to your chosen payment provider to process deposits and withdrawals
• Compliance and regulatory bodies: We may disclose data to regulatory authorities, law enforcement, or AML compliance departments where required by law
• Authorised streamers: If you participate in our streamer tip programme, your username may be used by authorised streamers to transfer Ybs or real cash into your account
• Service providers: We engage trusted third-party vendors for hosting, analytics, and customer support infrastructure, all bound by confidentiality obligations

5. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our legal obligations. If you fail to provide requested verification documents within 60 days of our initial request, we reserve the right, at our sole discretion, to withhold any balance associated with the account. Where data is no longer needed, we will securely delete or anonymise it.

6. Cookies and Tracking Technologies

Our Ybets online casino uses cookies and similar tracking technologies to enhance your experience, analyse usage patterns, and deliver relevant content. These include:

• Essential cookies: Required for the website and Ybets login app to function correctly
• Analytical cookies: Help us understand how users navigate our platform
• Marketing cookies: Used to present relevant offers and track the effectiveness of our promotions

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our platform.

7. Restricted Jurisdictions and Data Processing

We do not knowingly collect or process data from individuals located in our prohibited jurisdictions: Australia, France, the Netherlands, the United States, and the Philippines. Additionally, residents of greylisted territories — including Turkey, Pakistan, Morocco, Syria, and others listed in our Terms — are subject to restrictions. If we become aware that data has been collected from a prohibited jurisdiction, we will take steps to close the account and delete the associated information promptly.

8. Your Rights

Depending on your jurisdiction of residence, you may have rights in relation to your personal data. At Ybets Casino, we respect these rights and will respond to valid requests within a reasonable timeframe:

• Right of access: You may request a copy of the personal data we hold about you
• Right to rectification: You may ask us to correct inaccurate or incomplete information
• Right to erasure: You may request deletion of your data, subject to our legal retention obligations
• Right to restrict processing: You may ask us to limit how we use your data in certain circumstances
• Right to object: You may object to our processing of your data for direct marketing purposes
• Right to data portability: Where applicable, you may request your data in a structured, machine-readable format

To exercise any of these rights, please contact us at support@ybets.net. Our support team is available 24/7 via live chat, email, or Telegram.

9. Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. Our Ybets Casino platform uses industry-standard encryption for all financial transactions, and our withdrawal processes — including USDT wallet transfers — are subject to internal security checks before release.

10. Children's Privacy

Our services are strictly intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If we discover that a person under the legal age has registered an account, we will immediately close the account and delete all associated data.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Where changes are material, we will notify you through the platform or by email. Your continued use of the Ybets online casino after any update constitutes your acceptance of the revised policy. We recommend checking this page periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to our team. At Ybets Casino, we take every privacy enquiry seriously and aim to respond promptly and transparently.

• Email: support@ybets.net
• Live Chat: Available 24/7 directly on our website
• Telegram: Accessible via our platform contact channels
• Registered Address: Sigg Marketing Limited, 306 Victoria House, Victoria, Mahé, Seychelles